faq

FAQs

Can I order stock items from Eric Scott?

Because we’re a custom product manufacturer and importer, we do not carry stock inventory for most industries.

Do you manufacture products at your location?

Yes. Eric Scott maintains a state of the art manufacturing facility that couples hand craftsmanship with the latest technologies in the heart of the midwest.

Do you import finished products?

Yes. Eric Scott has teamed up with several overseas manufacturing partners to provide high quality imported goods at lower price points.

What is your typical lead time for a custom manufactured product?

Once a sample is approved, the lead time for domestic production is usually three to four weeks. For an imported item, the lead time can range from nine weeks to 16 weeks, depending on volume and shipping method.

What are your decorating capabilities?

We offer a variety of decorating capabilities on a variety of substrates including: printed leather, foilstamping, debossing, embossing, dye sublimation, laser engraving, embroidery and more.

Where is Ste. Genevieve?

Our headquarters is located in Ste. Genevieve, Missouri, about 60 miles south of St. Louis.

Who is Eric Scott?

Eric Scott is named after founder and owner Ron Coleman’s son.